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Privacy Policy

Last updated: May 29, 2026

1. Who We Are

This Privacy Policy describes how DevHouse AI LLC ("DevHouse AI," "we," "us," or "our") collects, uses, stores, and shares information when you visit our website, submit a form, book a call, call or text us, or use our services.

2. Information We Collect

We may collect:

  • Contact details such as your name, email address, phone number, and company name
  • Business information you provide, such as trade type, service area, team size, and scheduling needs
  • Call recordings, voicemails, transcripts, messages, and appointment details processed through our AI and workflow systems
  • Website usage information collected through cookies, analytics tools, and similar technologies
  • Mobile numbers, opt-in status, and messaging preferences when you request or consent to SMS communications

3. Cookies and Tracking Technologies

We use cookies and similar technologies to keep the site running, understand how visitors use it, and measure the effectiveness of our marketing. When you first visit, you can choose which categories you accept.

Essential cookies

Always on. These let booking widgets, chat, security features, and basic navigation work. They do not store personal identifiers beyond what is needed for site function.

Analytics cookies

Optional. These help us understand site performance and improve the experience. They include Google Analytics 4, Google Tag Manager, Microsoft Clarity, and A/B testing tools. We only load these if you consent.

Marketing cookies

Optional. These help us measure ad performance and reach contractors who might benefit from our services. They include Meta Pixel, LinkedIn Insight Tag, Google Ads, OpenAI Ads, and GoHighLevel external tracking. We only load these if you consent.

You can change your choices anytime by clicking Cookie Preferences in the footer.

4. How We Use Your Information

We use your information to:

  • Provide, operate, and support our AI answering, booking, follow-up, website, and automation services
  • Respond to inquiries, schedule demos or strategy calls, and deliver customer support
  • Send service, account, and marketing communications where permitted and, when required, with your consent
  • Improve system performance, service quality, and internal operations
  • Protect our business, investigate misuse, and comply with legal obligations

5. Text Messaging and A2P Disclosure

If you provide your mobile number or otherwise opt in to receive text messages from us, you consent to receive conversational, appointment, account, and limited promotional messages related to your inquiry or services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.

We use mobile numbers and messaging consent records only for the purposes described in this Policy and to administer lawful SMS communications. Carriers are not liable for delayed or undelivered messages.

6. Call Recording and Service Data

Our systems may record and transcribe calls to:

  • Deliver call answering, lead qualification, scheduling, summaries, and follow-up services
  • Monitor and improve service quality, workflows, and response accuracy
  • Document support issues, account activity, and operational performance

You are responsible for providing any notices and obtaining any consents required by applicable call-recording, telemarketing, or consumer-protection laws for your business and your callers.

7. Information Sharing

We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may otherwise disclose information only as needed to:

  • Operate our website and services through vendors such as hosting, scheduling, analytics, CRM, messaging, and support providers acting on our behalf
  • Legal authorities when required by law
  • Protect rights, safety, property, and investigate fraud, abuse, or security incidents
  • Complete a merger, financing, acquisition, or similar business transaction subject to appropriate safeguards

8. Data Retention and Security

We retain information for as long as reasonably necessary to provide services, satisfy legal or operational requirements, resolve disputes, and enforce our agreements. We use reasonable safeguards designed to protect personal information, including:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Vendor management and system monitoring
  • Administrative processes for incident response and data handling

9. Your Choices and Rights

Subject to applicable law, you may:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing emails and text messages
  • Withdraw consent for SMS by replying STOP
  • Request details about how we process your information

10. Contact Us

For privacy-related questions or requests, contact us at:

  • Email: hello@devhouseai.com
  • Phone: (929) 407-3669
  • Address: DevHouse AI LLC, New York, NY
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