1. Acceptance of Terms
By accessing or using DevHouse AI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
DevHouse AI builds automation systems for service businesses. Our services include:
- AI call answering (Avery) — 24/7 phone coverage
- CRM workflows — lead qualification, scoring, and automated follow-ups
- Custom operational tools — appointment scheduling, call transcription, and summaries
- Website and marketing services (select plans)
3. Account Registration
To use our services, you must:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be at least 18 years old
4. Payment and Billing
Our services are billed on a monthly subscription basis:
- Payments are charged automatically to your provided payment method
- Subscriptions renew automatically unless cancelled
- You may cancel at any time with 30 days notice
- No refunds for partial months
- Late payments may result in service suspension
5. 90-Day Guarantee
We offer a 90-day satisfaction guarantee:
- If you don't book at least one additional job in 90 days, we work for free until you do
- Guarantee requires active use of the service for the full 90 days
- Does not apply to Get Found ($499) plans without lead generation
- Claim must be made within 30 days after the 90-day period
6. Acceptable Use
You agree not to use our services for:
- Any illegal activities
- Harassment, spam, or abusive communications
- Deceptive or fraudulent business practices
- Activities that violate third-party rights
- Attempting to circumvent service limitations
7. Call Recording Consent
By using our AI call answering service:
- You consent to call recording for quality and training purposes
- You are responsible for informing your callers that calls may be recorded (where required by law)
- We store call recordings securely and in compliance with applicable laws
8. Limitation of Liability
DevHouse AI is not liable for:
- Indirect, incidental, or consequential damages
- Lost profits or business opportunities
- Service interruptions due to factors beyond our control
- Accuracy of AI-generated responses (though we strive for excellence)
Our total liability is limited to the amount you paid for services in the 12 months preceding the claim.
9. Termination
We may terminate or suspend your account for:
- Violation of these terms
- Non-payment of fees
- Fraudulent or abusive activity
- At your request (with 30 days notice)
10. Contact Information
For questions about these terms, contact us at:
- Email: hello@devhouseai.com
- Phone: (855) 766-0712
- Address: DevHouse AI, New York, NY